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Shipping is free in the United States. For other countries, shipping charges apply. I will accept returns or exchanges on some/any/all of your items if you are not satisfied with your purchase or for some other reason need to return them. I am not responsible for items that get lost in shipping, nor will I pay for the shipping on returns.

 Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. The payment options will be offered at the PayPal site, and a PayPal login will be required.
You may also call 1-207-928-2000 to make an order over the phone. As of yet I do not have any business credit card accounts, but you may pay by personal check sent in the mail. Your order will ship 5 business days after I receive your check. 

 
I accept PayPal payments and fill orders as soon as possible after getting a payment notice in my email. A 5% Maine Sales Tax needs to be added at checkout (sorry). If for some reason what you purchase is not available right away, I will call you or email you and let you know how I can help you.
I do require a verified PayPal account and address.  However, I will ship to a different address if you have an gift to send.

Refunds and Exchanges

I will accept yarn returns if you have too many skeins for your project and custom made items if they do not fit.
Please contact me regarding a refund or exchange within three months.

Additional Information

Please contact me if for special requests.
Please use this site to contact me for more information.
I offer gift wrapping and sending to an alternate address if you contact me with your request.
My animal fibers and some dye substances are grown on farms and in the natural world and are subject to producing allergens. However, I do not have any pets, and I don't smoke.




Privacy Policy
 
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order or sending additional information. This includes information pertaining to gift recipients. I'm a one woman show and don't have time for any funny stuff anyway!
Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.